Terms of Services
- Direct Booking: By making a reservation, you are booking directly with the hotel.
- Booking and Cancellation Policies: Please carefully review the booking and cancellation policies. Changes or cancellations may incur penalties as specified. Policies are subject to seasonal variations, which will be indicated during the booking process.
- Payment and Identification: During check-in, you may be required to provide payment details and identification.
Additional Reservation & Check-in Terms
- If a GST invoice is required, please share your GSTIN at the time of reservation or at the time of check-in. GSTIN cannot be updated on the invoice after check-out.
- For all non-guaranteed reservations, the advance payment will be collected at the time of check-in.
- On Arrival for Indian nationals only Adhaar Card will be accepted. For Foreign nationals Valid Passport with Valid visa should to be provided.
- OCI or PIO card holders must present their valid OCI or PIO card upon arrival. No other form of identification will be accepted.
- Failure to provide the required identification as mentioned above may result in the denial of check-in.
- Additional Charges: Services not explicitly included in the booking may be subject to additional charges.
- Early Check-in/Late Check-out: Early check-in or late check-out is subject to room availability.
- Refund Processing: Refunds for cancellations of refundable bookings may take between two to four weeks to reflect in your credit card or bank statement. Bank or credit card charges may be deducted from the advance. Processing time is dependent on the policies of the bank.
- Guests are requested not to invite visitors to the room during their stay.
Privacy Policy
This privacy policy outlines how we collect and utilize information provided by our guests when using our website.
- Commitment to Privacy: We are dedicated to safeguarding the privacy of our guests. Any information collected that can identify a visitor/guest will be used in accordance with this privacy policy.
- Collection of Personal Data: The Manohar, Hyderabad, respects the privacy of all visitors to our website (https://www.themanohar.com/) and only collects personal data necessary to provide exceptional service and assist in processing requests or providing information.
Cancellation Policy
Cancellation Policy For Early Bird Package
- If cancellation is made 2 or more days prior to the standard check-in time, 50% of the booking amount will be charged.
- If cancellation is done within 48 hours of standard check-in time, then the full amount will be charged.
General Cancellation Policy
- If cancellation is made 1 or more days prior to the standard check-in time, a fee of 2.5% of the booking amount will be charged as payment gateway charges.
- If cancellation is made within 24 hours of the standard check-in time, the first night's amount, along with the payment gateway charges, will be charged as cancellation fees.